Operations

FIELD OPS SUMMARY

As of April 2026

JOBS COMPLETED

3,278

UTILISATION

82.5%

-2.5pp vs 85.0% target

Simpro-booked hours · treat as a floor

FIRST-TIME FIX

90.6%

+0.6pp vs 90.0% target

AVG JOB VALUE

£998

WIP VALUE

£418,735

INVOICED VS COMPLETED

93.0%

3 of 4 sites operationally reporting

SITE BENCHMARK

Engineer Utilisation

target 85.0%

AquaPump
84.1%-1pp
GS Environmental
81.8%-3pp
GS North
81.5%-3pp

First-Time Fix

target 90.0%

AquaPump
92.0%+2pp
GS Environmental
90.5%+0pp
GS North
89.0%-1pp

FIELD-SERVICE LEAGUE TABLE

SiteUtilisationFirst-Time FixPlanned:ReactiveJobs / DayAvg Job ValueAttendance
AquaPump84.1%92.0%58:4216.0£1,15497.1%
GS Environmental81.8%90.5%60:4019.4£90597.4%
GS North81.5%89.0%59:4113.6£94396.2%

GROUP WIP AGING

< 7 days

£102,284

346 hrs

7 – 14 days

£106,636

346 hrs

14 – 30 days

£107,514

388 hrs

> 30 days

£102,301

345 hrs

TOTAL WIP

£418,735

1425 hrs in WIP

FORWARD BOOKINGS

AquaPump

10.7 days

176 jobs booked

GS Environmental

10.8 days

214 jobs booked

GS North

11.2 days

150 jobs booked

GROUP AVG

10.9 days

540 total bookings

VEHICLE UTILISATION

Phase 2

Awaiting telematics feed · fleet utilisation lands once vehicle tracking is connected.